Delivery policy

 

DELIVERY POLICY

 

FOR SHIPPING TO THE UNITED STATES, PLEASE LET 3 - 5 WEEKS FOR DELIVERY

FOR THE REST OF THE COUNTRIES, PERMIT 4 - 7 WEEKS OF DELIVERY.

YOU WILL BE PROVIDED A TRACKING NUMBER THROUGH THE EMAIL AFTER YOUR PURCHASE

 

A third-party company. To ensure that your delivery is successful, you need your participation. Below are the terms about the deliveries.

 

1.- In the shopping cart, you will see an estimated delivery time. Keep in mind that this is not a guaranteed delivery time for your order. Some areas may take longer due to the frequency of deliveries to the delivery zip code. This period of time of weeks is calculated taking into account the total amount of time for the processing of your order, including the packaging, the transit time to the delivery provider and the transit time to the delivery address.

 

2.- When placing your order, we consider these factors to calculate the estimated delivery time in weeks:

Order processing: the amount of time we take to prepare your order for shipment. This usually takes 2 -5 days.

Transit time: the amount of time it will take your order to leave the distribution center and arrive at the shipping department 2 - 5 days.

 

3.- Deliveries can be made between 7 am and 8 pm on business days. Sometimes the delivery company provides you with an approximate delivery time.

The delivery company will do everything possible to deliver within the expected time.

 

4.- You or your representative, who must be 18 years of age or older, must be present to receive the merchandise at the address you provided. If no one is available to receive, the delivery fee may be applied to your order.

 

5.- Be sure to sign the delivery note in the presence of the representative of the shipping company to indicate that you have received your shipment.

 

Examine your order at the time of delivery so that there are no visible signs of damaged, missing or incorrect parts. In the event that the packages become incorrect, the items are retained, problems are found in the delivery note and you are notified within 48 hours after delivery, a signed delivery receipt, without item annotations Missing, Suffer or incorrect. For any other problem with your order, see our refund policy.

 

6.- We can not make changes to the delivery address once your order is placed online. Orders placed online begin to be processed almost immediately in our system to guarantee. Order fulfillment and shipping time. If the delivery address must be changed, your order must be canceled and then replaced.

 

We apologize for any inconvenience